Faq
Booking and How It Works
How do I book an airport transfer in Milan?
Book online with the form on this site, on WhatsApp or by phone. Tell us your pickup point, destination, date and time, the number of passengers and, for airport pickups, your flight number. We reply with a fixed price and, once you confirm, send a booking confirmation with your driver's meeting point.
How far in advance should I book my transfer?
We recommend booking at least [24] hours ahead to guarantee a vehicle, and several weeks ahead for busy periods such as Milan Fashion Week, the Salone del Mobile and major trade fairs. For last-minute requests, message us on WhatsApp and we'll do our best to help.
What is an NCC service in Italy?
NCC stands for noleggio con conducente: a licensed private hire car with a professional driver. Unlike a taxi, an NCC car must be booked in advance, the price is agreed before the journey and the vehicle is reserved only for you. Airport Transfers Milan is a licensed NCC service.
Can I get a private driver at the airport without booking?
No. In Italy NCC drivers can't wait for passengers on the street or pick up people who haven't booked, so private transfers must be reserved in advance. If you land without a booking, send us a WhatsApp message and we'll arrange the first available car, or use the official taxi rank.
Is there Uber in Milan?
Yes, but in Milan Uber works mainly through Uber Black and similar premium options, driven by licensed NCC chauffeurs, and fares can change with demand. A pre-booked transfer gives you a fixed price agreed in advance, a driver waiting in the arrivals hall and flight tracking included.
Are you available 24/7?
Yes. We operate 24 hours a day, 7 days a week, including weekends and public holidays, so early-morning departures and late-night arrivals are not a problem.
Milan Airport Transfer Prices and Payment
How much is a private transfer from Malpensa to Milan?
A private transfer from Malpensa to Milan city centre with Airport Transfers Milan starts from €[XX] for a business sedan and from €[XX] for a van for up to 7 passengers. The price is per vehicle, not per person, and it's fixed when you book.
How much is a taxi from Malpensa to Milan city centre?
Licensed taxis charge a fixed fare of €114 between Malpensa and the city of Milan, in both directions. Destinations outside the city, such as Fiera Milano in Rho or Monza, are not covered by the fixed fare.
How much is a taxi from Bergamo airport to Milan?
Taxis from Bergamo Orio al Serio airport to Milan charge a fixed fare of €128. A pre-booked private transfer from Bergamo starts from €[XX] per vehicle, with meet & greet and flight tracking included.
How much is a taxi from Linate airport to Milan city centre?
Taxis from Linate use the meter, and because the airport is only about 7 km from the centre the fare is much lower than from Malpensa or Bergamo. Our fixed-price transfer from Linate to central Milan starts from €[XX].
Is the price per person or per vehicle?
Per vehicle. The price covers everyone travelling in the car or van, up to its maximum capacity, so private transfers are often good value for couples, families and groups.
What is included in the price?
[Tolls, fuel and VAT], meet & greet, flight tracking and [60] minutes of free waiting after landing are all included. You won't pay extra for traffic or a delayed flight. [Any night or holiday surcharge is shown before you confirm.]
How can I pay for my transfer?
[You can pay by credit or debit card, bank transfer or cash to the driver.] Business customers receive an invoice on request.
Should I tip my driver in Italy?
Tipping isn't expected in Italy and is always optional. If your driver has gone the extra mile – helping with heavy luggage or waiting for a delayed flight – many travellers leave €5–10 as a thank-you.
Can I cancel or change my booking?
Yes. [Cancellation is free up to 24 hours before pickup.] To change times, addresses or flight details, simply message us on WhatsApp or reply to your confirmation email.
Airport Pickups
Where will my driver meet me at Malpensa airport?
Your driver waits in the arrivals hall of Terminal 1 or Terminal 2, after baggage reclaim and customs, holding a sign with your name. We send you the exact meeting point and the driver's phone number on WhatsApp before you land.
What happens if my flight is delayed?
Nothing to worry about. We track your flight and adjust the pickup time automatically, at no extra cost, and your driver waits up to [60] minutes free of charge after your actual landing time.
How long does it take from Malpensa to Milan city centre?
By car it usually takes 45 to 60 minutes, depending on traffic and where you're staying. The Malpensa Express train takes about 38 minutes to Cadorna and around 54 minutes to Milano Centrale, plus the time to reach your hotel.
Which Milan airport is closest to the city centre?
Linate, about 7 km east of the centre: a private transfer takes 15 to 25 minutes and the M4 metro reaches San Babila in about 12 minutes. Malpensa is about 50 km from the centre and Bergamo Orio al Serio about 45 to 50 km.
How long does it take from Bergamo airport to Milan?
By car, 45 to 60 minutes to central Milan, depending on traffic on the A4 motorway. There's currently no direct train from the airport, and coaches to Milano Centrale take about 50 to 60 minutes.
Can you take me between Malpensa and Linate?
Yes. A transfer between Milan's airports takes around an hour by road, longer at rush hour, so leave plenty of time if you have a connecting flight on a separate ticket.
How early should I leave for Malpensa airport?
Airlines generally recommend arriving about 2 hours before European flights and 3 hours before long-haul flights, but always check your airline's advice. Add 45 to 60 minutes for the drive from central Milan, more at rush hour and during big events. We'll suggest the right pickup time when you book.
Vehicles, Luggage and Passengers
What vehicles do you use?
Business and executive sedans (Mercedes E-Class and S-Class or similar) for up to 3 passengers, and vans (Mercedes V-Class or Sprinter or similar) for up to 7 or 8 passengers. All vehicles are recent, air-conditioned and cleaned before every ride.
How much luggage can I bring?
A sedan takes up to 3 suitcases, a V-Class van up to 7 and a larger van up to 10. Let us know about skis, golf bags, pushchairs or oversized items when you book, so we send a vehicle with enough space.
Do you provide child seats?
Yes, on request [at no extra cost]. Tell us your children's ages and weights when you book and we'll fit the right baby seats or boosters before pickup.
Can I travel with my pet?
[Small pets in a carrier are welcome – please let us know when you book.] For larger dogs, contact us so we can arrange a suitable vehicle.
Can you help passengers with reduced mobility?
[Yes. Our drivers help with getting in and out of the vehicle and with luggage, and a folding wheelchair fits in the boot.] Tell us about any special needs when you book so we can plan the right vehicle.
Beyond Milan: Lakes, Switzerland and Europe
Can you drive me from Milan or Malpensa to Lake Como?
Yes. The drive from Milan to Como takes about an hour, and to Bellagio or Menaggio around 1 hour 15 minutes to 1 hour 30 minutes. From Malpensa, Como is about 45 to 60 minutes away, so you can go straight from the airport to your hotel on the lake.
Do you offer transfers from Milan to Switzerland?
Yes. We drive to Lugano (about 1 hour 15 minutes from Milan), St. Moritz and Zurich (about 3 hours 30 minutes each), as well as ski resorts in Italy and Switzerland. Carry your passport or ID card, as checks are possible at the border.
Can I book a transfer from Milan to other cities in Italy or Europe?
Yes, door to door. Typical driving times from Milan are about 1 hour 45 minutes to Turin, 2 hours to Verona, 3 hours to Venice and around 4 hours to Nice or Monaco. Ask us for a fixed quote for any destination.
Can I hire a driver by the hour in Milan?
Yes. Hourly hire is ideal for shopping, sightseeing, business meetings or Milan Fashion Week: the driver stays with you and follows your schedule. Prices start from €[XX] per hour [with a minimum of X hours].
Do you offer transfers to Fiera Milano Rho?
Yes, from hotels in Milan and directly from the airports. From Malpensa the drive usually takes 35 to 45 minutes and avoids the city centre. During big fairs such as the Salone del Mobile or EICMA we recommend booking early.
Still have a question?
Our team is available 24/7 on WhatsApp, by phone and by email. Tell us about your Milan airport transfer and we'll send you a fixed price in minutes.
